Support

Support Options

  • Knowledge Base

    Find information on common issues.

  • Ask the Community

    Ask questions and find answers from other users.

  • Wish List

    Suggest a new site feature or improvement.

  • Support Tickets

    Check on status of your tickets.

Submit a Support Ticket

Search

A National Science Foundation Science and Technology Center

  • Login
  • Home
  • About
    • Our Mission
      • Strategic Plan
    • Team
      • Lab Groups
      • BioXFEL Scholars
    • Partner Institutions
    • External Advisors
    • Opportunities
    • Ethics Policy
    • Contact Us
  • Science
    • XFEL Introduction
    • Projects
    • Beamtimes
    • Publications
      • Protein Data Bank Deposits
      • Publications with Video Summary
    • Science Resources
      • Online Courses
      • Seminars
      • Workshops
      • Downloads
  • Education
    • Young Scientist Organization
      • ABYS Mailing List Sign Up
    • Undergraduate Internships
      • Program Description
      • Summer Internship Application
      • Recommendation Letters
      • Graduated BioXFEL Summer Interns
      • Individual Success Stories
    • Underserved Communities
      • Programs & Initiatives
      • BioXFEL Graduate Fellowship
      • UPR Education Programs
    • Education Resources
      • Online Courses
      • Funding Opportunities
    • BioXFEL Scholars
      • BioXFEL Scholar Application
      • Scholar Programs
      • Graduate Students and Postdocs
      • Participation Tracker
  • Knowledge Transfer
    • BioXFEL patents
    • Museum Partners
    • Corporate Affiliates Program
    • Newsletters
  • News
    • Submit News Articles
    • What's New
  • Diversity Equity & Inclusion
    • Recognizing Diversity
  • Events

Knowledge Base

Community Help

Can't find something in the Knowledge Base? Try the community Questions & Answers and see if it has already been addressed by the community.

Feature Requests

Have an idea or feature request? Let us know!

Trouble Report

Found a bug? Let us know!

Search for articles

Articles

Most Popular Articles »

  • Frequently Asked Questions
  • Frequently Asked Questions
  • Earning points in the Questions & Answers forum
  • Where do I go for documentation?
  • I registered in the past but cannot log in anymore!

Most Recent Articles »

  • Where do I go for documentation?
  • Why is Hispanic / Latino not a racial background choice?
  • Group Guidelines & Tips
  • What are groups?
  • Earning points in the Questions & Answers forum

Categories

Login & Registration (9) »

  • Why is Hispanic / Latino not a racial background choice?
  • How do I change my password?
  • Why do I need to register at all?

Members & Groups (3) »

  • Group Guidelines & Tips
  • What are groups?
  • Frequently Asked Questions

Miscellaneous (6) »

  • Where do I go for documentation?
  • Why the math question?
  • How to Enable Cookies

Resources (1) »

  • Frequently Asked Questions

Reward Points (1) »

  • Earning points in the Questions & Answers forum

Tags (1) »

  • Frequently Asked Questions

Tips (5) »

  • How to use WebDAV to access your hub storage
  • Renaming Sessions
  • Customize your dashboard page

Tools (3) »

  • Signed Applet
  • Help! I'm getting a Java error!
  • Troubleshoot

Helpful Links

Contact

  • NSF BioXFEL Science and Technology Center
    700 Ellicott Street
    Buffalo, NY 14203
    Phone 716. 898. 8610
    Email info@bioxfel.org

  • National Science Foundation

    A National Science Foundation
    Science and Technology Center

Partner Institutions

  • University at Buffalo
    Arizona State University
    CFEL Science
    Cornell University
    The Hauptman-Woodward Institute
    Lawrence Berkeley National Laboratory
    Lawrence Livermore National Laboratory
    Rice University
    Stanford University
    University of California - San Francisco
    University of Puerto Rico - Mayaguez
    University of Wisconsin - Milwaukee

Follow Us

    • Facebook.com twitter.com
  • Copyright © 2013 - 2023 CUBS
  • Powered by HUBzero®
University at Buffalo, The State University of New York | Reaching Others